Terms of Service

1. Using Our Website

You must have the legal capacity to enter into a purchase agreement under applicable law. You agree to provide accurate billing, shipping, and contact information and to use our website only for lawful purposes.

You must not misuse the website, interfere with its security, or infringe another person’s rights.

2. Product Information

We aim to provide accurate product descriptions, prices, and images. Colors and packaging may appear differently depending on your device or product updates. This does not affect your right to receive goods that match their description.

Review the ingredients, directions, and warnings before using a beauty product. Individual experiences and results may vary. Website content is provided for general product information and is not medical advice.

3. Prices and Payments

Prices are displayed in [Store currency]. Applicable taxes, shipping charges, and any other charges collected by us will be shown before you place your order.

Payment methods available for your order are displayed at checkout. Price changes do not affect orders we have already accepted.

4. Orders

An order acknowledgment confirms that we have received your order. Acceptance occurs when we send a shipping confirmation, unless applicable law requires otherwise.

We may decline or cancel an order for a legitimate reason, such as unavailable stock, suspected fraud, or a material pricing error. We will notify you and promptly refund payments for any canceled items. We will not charge a corrected price without your agreement.

5. Shipping, Returns, and Cancellations

Please review our Shipping Policy and Refund & Return Policy for delivery estimates, return eligibility, and refund procedures.

To request an order change or cancellation, contact support@zeluviora.com as soon as possible. Changes may not be possible after processing begins. This does not limit any statutory cancellation rights.

6. Intellectual Property

Website content owned by or licensed to Zeluviora—including text, graphics, and branding—is protected by applicable intellectual property laws. You may not reproduce or commercially exploit this content without permission, except where permitted by law.

7. Liability and Consumer Rights

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or any applicable mandatory product liability.

You retain all mandatory rights relating to faulty, unsafe, misdescribed, or undelivered goods.

8. Governing Law

These Terms are governed by the laws of [Applicable jurisdiction], without depriving consumers of mandatory protections or rights to bring proceedings available under the laws applicable to them.

9. Updates

We may update these Terms by publishing a revised version on this page. Changes apply prospectively and do not alter the terms of an existing order without a lawful basis.